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FAQ

Getting Started with Winning Ticket (1)

How long does it take to register for a Charity/Organizer account?

Website Customization (4)

Does Winning Ticket offer help in creating an event webpage?
What is the difference in the templated webpages vs. customized website?
Can we embed a video into our event website?
What event links are included on the custom webpage?

Golf Event Players (6)

How can I change a Golf Event group’s starting hole?
How do I change the team a player is assigned to ?
Is there a way to send all Players their Player Code to allow them to do online scoring ?
Is there a way to manually add a player to a golf event?
What if a playing participant does not enter all of the requested information when they register?
How do non-paying guests (comp’d guests, guests of paying sponsor, etc.) participate in the auctions?

One-Stop-Shop platform (2)

How much does this Service cost?
How many events can you create as an organizer?

Clay Shoot Event (1)

Have you done clay shoot registration in the past?

Golf GPS Mobile App (1)

Does the Winning Ticket golf app use the scorecards and handicap of all the golf courses?

Sponsorships (7)

Are there any limits to the number of sponsorship options you can offer on Winning Ticket?
Should I limit the number of each Sponsorship Level we offer?
Can we include a picture or graphic image for our sponsorship levels?
How do I add a new Sponsorship level?
Do I have to fill out all of the fields on the Sponsorship Level Edit Options page?
Can a Sponsorship level be edited or changed after we’ve already created it?
Is there an option for including Sponsor Logos on our event webpage?

Event Registration (10)

What is a Super Ticket ?
What file format do I need to use for uploading images such as logos or banners for my event.
Is there a limit to how many different Registration Options I can select ?
What if I have limited spots for each of my Registration Options ?
Is there a way to let guests pay for credit card processing fees associated with their payments?
How does a participant register for our event ?
I’ve already created my event but how do I change the start and end times?
What if my Registration Options include additional benefits such as lunch or dinner, for example?
What if I have limited spots for each of my Registration Options ?
Why would I select the option of Unlimited Until Sold Out in my Registration Options?

Virtual Raffle (1)

I don't need to buy paper raffle tickets, the Virtual Raffle does it paperless, online?

SMS Text & Email Marketing (1)

Is there a system to communicate with event participants in real-time?

Stripe Payment Processing (3)

Do I have to have my own credit card processor?
What if there is a chargeback?
Is there a way to let guests pay for credit card processing fees associated with their paymentss?

Tournament Shop (2)

What is the tournament shop?
What if we have tournament related items we would like to sell at our event?

Virtual Gift Bag (2)

What are Virtual Gift Bags?
How do I create a Virtual Gift Bag?

Live Scoring & Leaderboard (9)

What playing format options are available on Winning Ticket?
Does the event organizer need to enter or figure out scorecard information?
Do we need to manually calculate scores for whatever playing format we choose?
Is there scoring flexibility for various team sizes
How can we assure scoring integrity without using volunteer scorers?
Can the event organizer restrict who has access to edit scorecards?
Can players decide if they want to participate in Skins or other games when they register?
Can the event organizer edit scores after a team has recorded them on their scorecard?
Can Winning Ticket manage on-course games like Skins for a golf event?

Hole-in-One Insurance (4)

How far must the participant be from the hole for this insurance?
How do i get a quote for HIO insurance for my event next month?
How is the Hole-in-One Insurance bonded?
What is your Hole-in-One Insurance Terms of Service?

Silent Auction (8)

How much do you charge to use your Silent Auction software?
What are the consignment details?
What is the CSV Download and Upload ?
How do I add a new auction item if I am not uploading it in a bulk action?
Who pays for the credit card/Stripe processing fee for auction items?
What happens when the auction ends ?
How does the bidding work?
Is there a way to communicate auction item and bid status with event participants?

What is the CSV Download and Upload ?

This is an Excel CSV template that you can use to enter bulk auction item information and then upload it into your Winning Ticket event.

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